Other Affiliations : Saint Petersburg State University of Aerospace & Instrumentation - PHD
I’m a technology leader who enjoys the challenge of working with teams to develop and support world-class customer experience and contact center solutions. As chief technology officer at Genesys, I am responsible for product development, setting the company’s technical vision, and leading all aspects of technology development and innovation.
I joined Genesys in 1998 and most recently served as chief technology officer of the Alcatel-Lucent Applications Group, leading product development for Genesys, as well as the enterprise and carrier communications products for Alcatel-Lucent.
Prior to joining Genesys, I founded Program-Technique, a software development company. I also taught as a Professor at the St. Petersburg State University of Aerospace Instrumentation.
Genesys is laser-focused on helping companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty. We’re hiring! Be sure to check out our profile on The Muse to get an insider’s look at our company culture: